Software subscription expired

[Ahmed king]

Hi
I have thinkdiag with 2 Year update.
I'm trying to work with it on Chery .
When make read Fault Code It shows your Subscription is expired and didn't show me the Fault Codes

 

[zATOMz]

Перезагрузите марки машин

 

[Ahmed king]

Перезагрузите марки машин

I did it and I tried with another phone but same problem