How to know if the connector is compatible?

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DZbr

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I have observed serial from thinkdiag order , some connectors with old numbering do not accept diagzone , new version .. but other newer connectors accept diagzone example 97986019 . I have with diagzone.. Another 979813 Connector does not accept diagzone , this is confusing The problem is when you go to buy it, it's more expensive, the company doesn't accept diagzone. I can lose my investment. Foto do vendedor chinês com número para diagzone , 97986016 .....
Outra foto Conector meu não aceita diagzone número série maís antigo .97986013...
 

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I have observed serial from thinkdiag order , some connectors with old numbering do not accept diagzone , new version .. but other newer connectors accept diagzone example 97986019 . I have with diagzone.. Another 979813 Connector does not accept diagzone , this is confusing The problem is when you go to buy it, it's more expensive, the company doesn't accept diagzone. I can lose my investment. Foto do vendedor chinês com número para diagzone , 97986016 .....
Outra foto Conector meu não aceita diagzone número série maís antigo .97986013...
https://diagzone.com/en put all the serial and check
 
Hi everyone!
I have a Launch Golo carcare was activated with DZ. It can work with all the car software without KIA brand software ( i have try it with many other Kia car model), i have tried with a both of EOBD, KIA software but seem it can't match any protocol for connect with car. Has anyone encountered a similar case? If have problem same with how to solve it? Thank you
 
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