many customers are reporting the error "Disaccording between the software serial No.and Smartbox serial No., Please download and upgrade again or contact local dealer." both for Ford, Kia, Hyundai, MAHINDRA, Chery, and others, in the latest updates of the brands, downloading the Diagzone versions was tried but the problem continues, it has been tested on Android 10-11-12-13 with the version 2.00.013 and there is no difference.