Alex Melnyikov
New member
Hello!
I'm having an issue connecting to Citroen vehicles. This problem started about a month ago—before that, everything was working perfectly with the same car.
When I try to connect, the software can't read the VIN code automatically, so I have to enter it manually. After entering the VIN, the software checks it and asks if I want to force the connection. If I press OK, it seems to start the diagnostic process, scanning the systems—but I get a "Not equipped" error for every module except the electric power steering, which connects successfully.
The tool works fine with all other car brands, and other diagnostic tools can connect to this Citroen without any issues.
I've already tried the following:
Nothing helped so far.
Is anyone else experiencing this issue? Any ideas or solutions would be greatly appreciated!


I'm having an issue connecting to Citroen vehicles. This problem started about a month ago—before that, everything was working perfectly with the same car.
When I try to connect, the software can't read the VIN code automatically, so I have to enter it manually. After entering the VIN, the software checks it and asks if I want to force the connection. If I press OK, it seems to start the diagnostic process, scanning the systems—but I get a "Not equipped" error for every module except the electric power steering, which connects successfully.
The tool works fine with all other car brands, and other diagnostic tools can connect to this Citroen without any issues.
I've already tried the following:
- Reinstalling the app
- Downgrading to an earlier version
- Clearing the cache
- Manually deleting Citroen-related files
- Re-downloading the Citroen module
Nothing helped so far.
Is anyone else experiencing this issue? Any ideas or solutions would be greatly appreciated!

